our ECMS Services

Enterprise Content Management System

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Our goal is to transform how the public sector operates replacing paper-heavy processes with smooth, digital efficiency across the Federal Civil Service. By replacing manual workflows with automation. Achieve higher productivity, fewer errors, reduced duplication, and greater overall performance.

Go Digital! Automate Mission-Critical Processes!

Automate your workflow process in 5 easy steps: 

  1. Processes: Define the activities involved in the workflow
  2. Assign: Processes can be given exclusively to the right team(s)
  3. Forms: Customise the form and information for each workflow
  4. Approvals: Automate the approval process in the your workflow.

  5. Escalations: Notify your team when task are not done.

How MDAs can benefit from automation

  • Efficient Task Management

    Gain visibility into tasks and their statuses, facilitating better decision-making. Track progress effortlessly and identify bottlenecks with unique ticket numbers assigned to each task.

  • Cost Savings

    Save billions of dollars by automating repetitive tasks, reducing the need for manual labor and paperwork.

  • Resource Efficiency

    Optimize resource allocation across government agencies, ensuring tasks and projects are completed efficiently.

  • Easily track key performance indicators

    The Gov ECMS dashboard view generates clear and easy reporting, so you can easily track Key Performance Indicators (KPIs). These KPIs provide actionable data for strategic and operational improvement.

  • Escalation Management

    Keep teams on track with automatic notifications for overdue tasks, ensuring tasks reach the right authority.

Key features of Galaxy Backbone 1Gov.ng ECMS

  • Seamless Data Collection
    Customize forms for internal and public use. Collect data seamlessly, enhancing workflow efficiency.

  • Enhanced Citizen Services
    Gain visibility into tasks and their statuses, facilitating better decision-making. Track progress effortlessly and identify bottlenecks with unique ticket numbers assigned to each task.

  • e-Signature Integration
    Simplify the signature process with 1Gov e-signature. Upload, sign, and share online documents with ease. Collaborate, enjoy advanced features, and seamless integration with 1Gov ECMS.

  • Secure Document Management
    Safeguard your documents with Gov Drive. Say goodbye to lost physical documents and enjoy secure access from anywhere, anytime.

  • Inter-MDA Forms

    This is an inter-agency request feature. Say goodbye to tedious request submissions for quotes, funds, and more. With just a few clicks, send a request to another MDA by filling a form and submitting it to the relevant MDA. You can also track the status of these requests and engage on the request via the ticked ID reference. Simplify and streamline your MDAs request processes today!

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